highway, speed, car-821487.jpg

Our delivery options

Find out more about our delivery services and options here. If you can’t find what you’re looking for you can contact our friendly Customer Care team on 01737 887771.

United Kingdom only delivery service

For a limited time, spend £25 or more on our products and enjoy FREE standard delivery within the UK. All orders are sent tracked through DHL

Delivery Option Cost Estimated delivery time
Standard  Delivery*
*Excluding bank holidays
FREE on all orders over £25 Working Day Delivery between 7:30am to 5pm. UK Mainland delivery only
Upto 1-2 working days. Does not include Northern Ireland and the outer Scottish islands, and Channel Islands
Orders must be placed by 12pm, Monday – Thursday.
Standard Delivery*
*Excluding bank holidays
£4.95 Working Day Delivery between 7:30am to 5pm. UK Mainland delivery only.
Upto 1-2 working days. Does not include Northern Ireland and the outer Scottish islands, and Channel Islands
Orders must be placed by 12pm, Monday – Thursday
Saturday £6.95 Delivery will be between 7:30am and 5pm on the coming Saturday. UK Mainland delivery only
Does not include Northern Ireland and the outer Scottish islands, and Channel Islands
Orders must be placed on the Friday by 12pm
  • Delivery is FREE for all overs over £25.
  • For orders under £25, our standard UK delivery rate is £4.95.
  • We are able to deliver your order within 1-2 working days to mainland UK and mainland Scotland addresses only (does not include Northern Ireland and the outer Scottish islands, and Channel Islands).

Standard Delivery | £4.95

  • Our next working day delivery service rate is £4.95. Delivery between 7:30am to 5pm, UK Mainland delivery only.
  • Orders must be placed by 12pm and should arrive the next working day (subject to stock availability, and in certain circumstance may take between 1 and 2 working days)
  • Delivery Monday to Friday, excluding bank holidays. Orders placed after 12pm Friday will be delivered the following Tuesday.

Saturday Delivery | £6.95

  • We offer a Saturday delivery service for £6.95 service rate.
  • Delivery will be between 7:30am and 5pm on the coming Saturday.
  • Orders must be placed by 12pm on a Friday to guarantee Saturday delivery. If the order is placed after 12pm, your order will be delivered the following Saturday (excluding Bank Holidays).

Click & Collect from Mediwise Pharmacy | FREE

  • Our Click and Collect service gives you another great way to shop your favourite products at Bemediwise. Simply order online and then choose ‘in-store’ to pick up from at a time that suits you during opening hours.
  • The service is free and we will send an email to let you know that your package has arrived and is ready for collection.
  • Delivery to store can vary from 2 hours to 5 working days, subject to stock availability.
  • Orders must be placed before 12pm. We will hold your order in-store for a maximum of 15 days from the date the items arrived in-store. Please check store opening times.

Order tracking

Once your order has been confirmed we will send you a confirmation email with your order number.
The courier (DHL) will send you an email with a tracking number so you can track your order (tracking available depending on courier service).
Please remember that once a parcel has been shipped from us, the tracking number will not be active until the courier receives the parcel and updates the tracking status. Therefore, please allow upto one to two working days for your tracking number to be activated.
If your order does not reach you in the specified time, please email us with your order number at [email protected]

Undeliverable Packages

Occasionally packages are returned to us as undeliverable because they have been refused, unclaimed or the delivery address is incorrect. If this happens, you are able to get the package re-sent. If you no longer require the package, the value of the items contained will be refunded, less any extra shipping costs incurred for the carrier to return the package to us. No shipping charges, original or otherwise, will be refunded.

Not At Home to Receive Your Delivery

If the parcel is delivered and you are not there to receive it, a card may be left informing you that a delivery was attempted, and when potentially the next attempt will be made. When placing your order you may also specify that the order is delivered to your work address if you are unable to be at home to receive it.

0
    0
    Your Basket
    Your basket is emptyReturn to Shop
    Add to cart