THE CONTENT ON THIS WEBSITE IS NOT MEDICAL ADVICE (DIAGNOSIS OR TREATMENT) AND IS PROVIDED FOR GENERAL INFORMATION ONLY. IT IS NOT INTENDED TO AMOUNT TO ADVICE ON WHICH YOU SHOULD RELY.
Who we are
Welcome to Bemediwise website (part of Mediwise Pharmacy) terms and conditions for use.
These terms and conditions apply to the use of Bemediwise website at www.bemediwise.com. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website.
www.bemediwise.com website is operated by Pennywell Healthcare Limited, a company registered in England and Wales, whose registered office is Abbey House, 25 Clarendon Road, Redhill, Surrey, England, RH1 1QZ. Our company registration number is 11682566 & VAT registration number is GB316365018
Our contact details are as follows:
Mediwise Pharmacy, 32 Brighton Road, Salfords, Redhill, Surrey, United Kingdom, RH1 5BX
Phone: +44 (0) 1737 887771
You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.
We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.
[2.0] Ordering From Us
You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
Our acceptance of an order takes place when we dispatch the order. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.
We may refuse to accept an order:
- where goods are not available;
- where we cannot obtain authorisation for your payment;
- if there has been a pricing or product description error; or
- if you do not meet any eligibility criteria set out in our terms and conditions.
All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.
Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.
Our prices are reviewed periodically.
[4.0] Cancellation and Returns Policy
If you wish to cancel your order: You can return goods you have ordered from us at any time within 14 days of receipt for a full refund or exchange (unfortunately any cancellations or amendments cannot be made between placing your order and receiving your order; this includes address changes and adding or removing lines). The costs of returning goods to us shall be borne by you.
You can notify us by email to [email protected] before we have dispatched the goods to you; or where goods have already been dispatched to you, by returning goods to us in accordance with clause [4.0]
Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
The rights to return the goods to us as referred to in this clause will not apply in the following circumstances: – in the event that the product has been used or opened. Unless faulty, products which have been opened cannot be refunded or exchanged. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged. If the item was faulty or damaged when delivered or collected from store, an exchange or refund will be offered.
Where necessary we may request evidence of product condition on delivery. All returns are evaluated before being processed.
The provisions of this clause do not affect your statutory rights.
You are permitted to print and download extracts from this Website for your own use on the following basis: Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause 5.1 above for any purpose is prohibited.
If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
- No documents or related graphics on this Website are modified in any way;
- No graphics on this Website are used separately from accompanying text; and any of our copyright and trade mark notices and this permission notice appear in all copies.
- Subject to clause 5.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
Any rights not expressly granted in these terms are reserved.
[6.0] Service Access
While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.
Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
[7.0] Visitor Material And Conduct
You are prohibited from posting or transmitting to or from this Website any material: You may not misuse the Website (including, without limitation, by hacking).
- that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
- for which you have not obtained all necessary licences and/or approvals;
- which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
- which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clause [7.0]
[8.0] Links To and From Other Websites
Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
You may not create any links to this Website.
You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause [8.0]
To register with www.bemediwise.com you must be over eighteen years of age.
Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.
Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.
The content on our website is not medical advice (diagnosis or treatment) and is provided for general information only. It is not intended to amount to advice on which you should rely. All content of this web site is for information purposes only and is not a substitute for professional medical advice. You should make sure that you carefully read all product packaging and labels prior to use.
Although we provide information about products on our website, neither our employees or any third parties referenced on our website are authorised to provide medical or other professional advice through our website. We also have not confirmed the qualifications of any third party referenced on our website, even if the qualifications of that third party are listed.
As a result, you should never use the information you obtain on our website for the diagnosis or treatment of any health problem or in place of any medication or other treatment prescribed by a doctor or other healthcare provider.
Please consult with your doctor or other healthcare provider if you have health-related questions before using any of our products or relying on any information you obtain on our website. You should discuss any medications or nutritional supplements you are using with a healthcare provider before using any new medications or supplements.
Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date.
If you have, or suspect you may have a health problem you should consult your doctor. Please consult your doctor before taking any new product, particularly if you are already under medical care. Any links on this web site to other web sites are provided for your interest only and www.bemediwise.com has no control over these sites and so no responsibility or liability for their content and the links do not imply any endorsement of content. If any of these terms are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions shall not be affected.
We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.
We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.
[12.0] Governing Law & Jurisdiction
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions
If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.